COMMUNICATION BARRIERS IN INTERACTION WITH FOREIGN PATIENTS, Yulia Spapovalova, Stoyanka Nikolova

Abstract: The paper analyzes the main aspects of communication with foreign patients in 
hospital and emergency care, the difficulties and challenges accompanying the process of 
providing medical services to patients with limited or zero local language skills. Key concepts 
related to communication have been analyzed, typical features related to communication with 
foreigners in emergency admission have been highlighted. The paper points out good 
practices that aim to facilitate the provision of medical care to foreign patients and the work 
of medical teams, presenting them in the context of the modern understanding of the patient`s 
figure in the center of the system.
Keywords: communication, medical care, foreign patient, good practices

Download full text as PDF file